The French Data Protection Authority announced a €600,000 fine against Groupe Canal+ over concerns with the media company’s direct marketing activities. According to the CNIL, the company sent users email marketing without getting consent, in violation of both GDPR and French privacy law. In particular, the CNIL noted, the company sent marketing emails to individuals who had provided their personal information not to Canal+, but instead to one of its partners. When doing so, they were not told by the partner that the information would be share with -and used by- Canal+ for Canal+’s marketing activities. Canal+ should have ensured that the partners had gotten appropriate consent, according to the CNIL.Continue Reading CNIL Fines Canal+ Over Marketing and Data Security Concerns
CNIL Issues Record-Keeping Guidance
Under GDPR, companies are required to keep certain records of their processing activities. There has been some question about the types of records controllers should keep. To help clarify the questions arising from many companies, CNIL issued guidance recently about how to fulfill record keeping obligations. The guidance includes an RPA template for controllers, and outlines contents to include for both controllers and processors. This includes keeping track of why information was collected, the categories of personal information, recipients of personal information, and any out-of-country transfers. Companies should also include how long information will be kept. For processors, records should be kept “for each type of activity operated in place of customers” with many of the same details. The CNIL recommends gathering information, making a list of processing activities, clarifying any questions and then creating the record. CNIL notes that this record should be updated “frequently” with an eye towards the activities and type of information. While the document is internal, companies should keep in mind that it will need to be provided to the CNIL if requested.
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French Regulator Says “Oui” to GDPR Fines for Under-Protected and Over-Retained Data
CNIL, the French data privacy regulator, issued a 400,000 euro ($448,358) fine against a company for GDPR violations stemming from sensitive information collected on its website. Investigating a complaint, CNIL discovered that the online real estate company Sergic allowed customer information to be freely accessed online and kept that information longer than needed. By editing the text of a certain URL, a Sergic user could retrieve sensitive files that another home rental candidate had uploaded into the website. This security defect led the trove of nearly 300,000 tax and identity documents to be accessible to anyone who thought to change the text of that URL. CNIL said that this website design flaw affected the confidentiality of data in violation of Article 32(1)(ii) of GDPR.
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France Imposes Fine for Unauthorized Use of Fingerprint Timeclocks
French data protection authority CNIL has issued a fine against company Assistance Centre d’Appel related to the use of biometric technology in the workplace. During an audit at the end of 2016, CNIL found that the company was using fingerprint timeclocks to track employee hours without prior authorization from CNIL as required by the French Data Protection Act. In France, an employer may not use biometric data to monitor employees’ hours absent prior approval from CNIL, which is only granted in exceptional circumstances. During the 2016 audit, CNIL also found that the company was recording employee phone calls without informing the employees or other call participants, and lacked adequate workstation security. While the company has since ceased the use of fingerprint timeclocks, a 2018 audit by CNIL revealed that the company had failed to properly inform telephone call participants about call recording, and that workstations remained insecure. The fine was set at € 10,000, which was based upon the partial compliance of the company and its finances. The company only employs fourteen workers. In publishing its decision, CNIL stated that it sought to remind employees of their rights and employers of their obligations, particularly with respect to biometrics in the workplace. CNIL also intended to remind companies of the consequences for failing to respond to and comply with CNIL notices of default.
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